Terms and conditions

This English translation is provided for convenience only. The German version (Allgemeine Geschäftsbedingungen) is legally binding.

General terms and conditions with customer information

1. Scope

1.1 These general terms and conditions (hereinafter “T&C”) of BRANDSSTOCK GmbH, Shanghaiallee 10, 20457 Hamburg, Germany (hereinafter “Seller”) apply to all contracts for the delivery of goods concluded between a consumer or entrepreneur (hereinafter “Customer”) and the Seller with regard to the goods presented by the Seller in its online shop.

1.2 A consumer within the meaning of these T&C is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed professional activities.

1.3 An entrepreneur within the meaning of these T&C is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or self-employed professional activity.

2. Conclusion of contract

2.1 The product descriptions contained in the Seller’s online shop do not constitute binding offers on the part of the Seller, but serve as an invitation for the Customer to submit a binding offer.

2.2 The Customer can submit the offer via the online order form integrated into the online shop. After placing the selected goods in the shopping cart and completing the electronic ordering process, the Customer submits a legally binding contractual offer for the goods in the shopping cart by clicking the button that concludes the ordering process.

2.3 The Seller can accept the Customer’s offer within five days by sending the Customer an order confirmation in text form (e.g. email), by delivering the ordered goods to the Customer, or by requesting the Customer to pay after the order has been placed.

3. Right of withdrawal

Consumers are generally entitled to a right of withdrawal. Further information can be found in the Seller’s cancellation policy.

4. Prices and terms of payment

4.1 Unless otherwise stated in the product description, the prices stated are total prices including statutory VAT. Any additional delivery and shipping costs are stated separately in the respective product description.

4.2 Payment is made either via PayPal or via Shopify Payments. Further details are provided to the Customer in the order form.

4.3 If the payment method “PayPal” is selected, payment is processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

5. Delivery and shipping conditions

5.1 Goods are delivered by shipment to the delivery address specified by the Customer, unless otherwise agreed.

5.2 If delivery of the goods fails for reasons for which the Customer is responsible, the Customer shall bear the reasonable costs incurred by the Seller as a result.

5.3 Delivery times are stated in the product description and may vary depending on the product.

6. Retention of title

The delivered goods remain the property of the Seller until full payment has been made.

7. Liability for defects (warranty)

7.1 The statutory rights for liability for defects apply.

7.2 The Customer is asked to report delivered goods with obvious transport damage to the carrier and to inform the Seller accordingly. If the Customer does not do so, this has no effect on their statutory claims for defects.

8. Applicable law

The law of the Federal Republic of Germany applies to all legal relationships between the parties, excluding the laws on the international sale of movable goods. For consumers, this choice of law applies only insofar as the protection granted is not withdrawn by mandatory provisions of the law of the state in which the consumer has their habitual residence.

9. Place of jurisdiction

If the Customer is a merchant, a legal entity under public law or a special fund under public law with its registered office in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract is the Seller’s place of business.

10. Alternative dispute resolution

The Seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.